Last year Giacom happily became you to definitely the first actually 3 providers to own Sophos in britain. I swept up that have Robert Marchant away from Tinder Firm on their connection with modifying Sophos licences out to Giacom.

Tinder Enterprise try a they support team supplying telecoms, It gizmos, community infrastructure and much more to different organizations. We’ve been a good Giacom partner for more than five years.

Great! Any queries i have will always answered quickly, and you may Giacom’s education info was indeed greatly great for our very own service team. The Membership Manager Samantha Fleming pointed all of us toward Giacom’s studies webinars, which can be quick and easy in order to breakdown.

Economically we are really proud of the easy get order process and you may month-to-month deals. Such as for instance, Sophie Rea out of your financing people might have been quite beneficial in to make sure that the invoices constantly line up with the percentage runs. As well as there is never had people problems with profile processing, even for analogy in the event that a finish-user transform its providers title the party manage they therefore it does not end up in any commission waits – their fund team are often shag in it.

We have been a good Sophos silver partner for approximately four years. Initially i looked at a number of cybersecurity alternatives and you may Sophos is the first choice – our very own services party rates it very.

When Sophos established they might be utilizing providers in the place of promoting they head so you’re able to united states, the Sophos Account Director open to sort out this new key getting all of us.

Therefore we was indeed set up which have various other Cloud Supplier (CSP) distinctive from Giacom. 1st we failed to mind because this CSP had decent on the internet critiques – even so they turned out to be a nightmare! In the first 6 months we’d affairs like step 3 different nonresponsive Account Executives, rates misquotes, borrowing from the bank notes not honoured, licences not-being activated, and much more. Such as for example, one of our stop-users are waiting more than four weeks because of their the fresh new Sophos licences, and we was in fact chasing after because of it every day – it actually was a total almighty faff!

Once we comprehend when you look at the Giacom’s newsletter which they was basically together with Sophos suppliers, i got back exposure to Samantha to help all of us switch-over.

Samantha and Sophie was basically very useful in enabling all of us set-up which have Sophos, in addition to the Sophos Expert group have been fantastic that have providing united states precise quotes and answering the issues. Top honors moments with Giacom are good, within 24 hours we can activate our very own Sophos licences – instead of our earlier provider where we could feel waiting days.

And Giacom’s paperwork try simpler and much easier so you’re able to processes. Our past Sophos merchant got long and complicated buy acquisition forms, however, Giacom’s variations is easy and quick to complete.

Case study: Tinder Enterprise recommends provisioning Sophos courtesy Giacom

“Altering our Sophos deals out to Giacom enjoys naturally stored you some time stress! I don’t have to be concerned about awaiting people things so you’re able to become solved and i also never waste time going after responses relaxed particularly Used to do within my prior CSP. »

Giacom handle people technical things immediately. Emma Hadley on the Financing cluster and Tracey Seymour regarding the Sophos Pro class already handle the label agreements, their rate and you will professionalism might have been an effective let!

Modifying all of our Sophos deals over to Giacom enjoys without a doubt stored us time and worry! It’s great comprehending that within 24 hours out-of filling in a great PO the fresh new Sophos team will activate the transaction instead of matter. I don’t have to bother with waiting for one issues to help you getting solved and that i cannot spend your time chasing answers everyday such as I did within my earlier in the day CSP.

Along with Giacom have united states advanced with the any kind of all of our product upgrades otherwise changes. A recently available analogy occurs when Samantha helped all of us disperse all of our Microsoft 365 licences off to Microsoft’s The fresh new Trade Experience (NCE) and you may prepared you with the NCE speed changes.

Compliment of Giacom we could promote the prevent-profiles last minute signal ups in order to Sophos, given that there is absolutely no ready. And, they have a choice of sometimes identity or month-to-month Sophos licences to suit their organization.

To possess Sophos and you click may Microsoft 365 definitely, this service membership is ideal for. The employees which We have spoken in order to have short solutions. Samantha constantly registers the telephone and even assists me personally with things that commonly section of her day-to-date. I would personally a hundred% without a doubt recommend Giacom!

To talk to the people about precisely how we are able to help your own company, identical to we aided Tinder Agency, fill out this form so you can request a call back.

Almost every other instance training

• Esteem They Assistance
• List eBusiness Minimal
• Main It Alternatives
• Cranberry
• Hippo
• True MSP
• RoundWorks
• Camb They
• Tinder Agency

Registered Workplace: Milton Gate, 60 Chiswell Path, London, EC1Y 4AGCompany No. 03813447 Inserted in the The united kingdomt & Wales | VAT Number: GB243658688

When you look at the 2020, Giacom, DWS and Relationship Street turned into a portion of the same group of people, joining together around three channel top selection – telecoms, affect software attributes and you will cloud billing.